Our team team has decades of Building Science and energy conservation experience. Greensaver has been implementing energy efficiency, conservation, and demand management solutions to communities in Canada for over 30 years.
Job Status: Full time, Temporary (6 – Month Contract)
Reporting To: Senior Manager, Customer Service
Department Summary:
Greensaver’s Customer Service team handles all correspondence with our customers. We sign customers up to our free energy conservation programs. We also answer any questions they may have and generally provide first-rate customer service to provide an outstanding experience.
The Customer Service team is an integral part of the functioning of the company. If you’re looking for a career that truly makes a positive difference to the world, you’ll feel right at home here. Working for our Customer Support team will allow you to be part of something bigger than yourself. You will be safe in the knowledge that your skills are being used to help those in need and protect the planet at the same time.
Objective: The Customer Service Specialist (CSS) attracts potential customers by answering product, program and service questions; conveying information about other programs and services, where appropriate. The CSS fulfills customer needs to ensure customer satisfaction and acts as a liaison to resolve inquiries with accuracy and efficiency. This role’s objective is to ensure excellent service standards and maintain high customer satisfaction.
Primary Responsibilities:
Minimum Required Skills and Qualifications:
Compensation:
Competitive salary is available for the right candidate.
Greensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLYJob Type: Full Time, Permanent
Reports to: Manager of Program Coordination and Client Relations for Greener Homes
Objective:
The Program Coordination Analyst operates within the Process Controls team to support the delivery of various energy conservation programs with a focus on Greener Homes; overseeing the adherence to high standards of compliance for program processes and logistics. This is a cross-functional role that often requires liaising between internal teams. This position reports to the Manager of Program Coordination and Client Relations for Greener Homes.
Primary Responsibilities:
CRM & Reporting
Process Coordination
Minimum Qualifications:
Compensation:
Competitive salary and full company benefits are available for the right candidate.
Greensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLYJob Type: Full Time, Permanent
Reports to: Sales Manager
Why Work at Greensaver Insulation & Retrofit Services:
What’s in it for you:
Competitive performance pay; consisting of base salary, car allowance and uncapped commissions! A company cell phone and laptop will also be provided.
Full company benefits are available for the right candidate:
What we are looking for:
You have a hunter mentality and feel comfortable in cold call situations. Our business continues to grow quickly and with that we are looking for a Technical Sales Consultant to perform sales of our insulation services, air sealing and other building envelope services. Your primary clientele will be homeowners, so you must feel comfortable in a consultant sales capacity as working with homeowners and educating them on the technical aspects of what we do will be a big part of your role and ultimately of your success!
Primary Responsibilities:
Greensaver Insulation & Retrofit Services
Minimum Qualifications:
Compensation:
Competitive salary and full company benefits are available for the right candidate.
Website: https://www.greensavercontracting.ca
Greensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLYJob Type: Full Time, Permanent (35 to 40 hours per week)
Reports to: Operations Supervisor
Primary Responsibilities:
Physical Activity Description:
Physical activities include, but are not limited to:
Minimum Qualifications:
Work Setting:
Residential; Commercial
Website: https://www.greensavercontracting.ca
Greensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLYJob Type: Full Time, Permanent (35 to 40 hours per week)
Reports to: Operations Supervisor
Primary Responsibilities:
Physical Activity Description:
Physical activities include, but are not limited to:
Minimum Qualifications:
Work Setting:
Residential; Commercial
Website: https://www.greensavercontracting.ca
Greensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLYJob Type: Full Time, Permanent (35 to 40 hours per week)
Reports to: Insulation Supervisor
Department Summary:
Greensaver’s Retrofits Department installs energy services for homeowners, contractors, and utility companies. We offer an extensive list of options for new and old buildings to improve comfort and energy consumption. These options include insulation, fireproofing, transition membranes, air sealing, building diagnostics and more. With our diverse team, we offer and promote a positive work environment that will leave a lasting impression on an employee and customer.
If you’re looking for a career that truly makes a positive difference to the world, you’ll feel right at home here. You will be safe in the knowledge that your skills are being used to help preserve our beautiful planet and help deserving people at the same time.
Primary Responsibilities:
Physical Activity Description:
Physical activities include, but are not limited to:
Minimum Qualifications:
Work Setting:
Residential; Commercial
Compensation:
Competitive salary and full company benefits are available for the right candidate (including but not limited to):
Greensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLY
The Small Business Advisor will be responsible for business-to-business sales and customer service support. This includes meeting with targeted small business customers, presenting the details of an IESO saveonenergy.ca conservation program, conducting a lighting and/or refrigeration assessment of the location, and booking a retrofit for energy efficiency upgrades. You will work closely with the Manager of Lead Generation & Outreach and the Small Business Program Manager to ensure the monthly targets are on track to meet organizational program objectives.
This role reports to the Manager, Lead Generation & Outreach
You will also be working & collaborating with a team of individuals who are passionate about helping others, energy conservation and making a positive impact on the environment.
Primary Responsibilities
Minimum Qualifications
Compensation
Greensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLYYou have demonstrated that you have a strong skillset for delivering just the right tone of communication, in the right medium, on time and on budget. You will have the confidence to plan and execute campaigns that deliver real results, yet you will always look to how the messaging can be honed to constantly improve the effectiveness of the programs. A self-starter, you will have the confidence to work independently, yet also collaboratively as needed. To be part of a team delivering a sustainable future is important to you.
This role reports to the Marketing Manager.
You will also be working & collaborating with a team of individuals who are passionate about helping others, energy conservation and making a positive impact on the environment.
Primary Responsibilities:
Marketing Planning and Execution
Digital Marketing
Marketing Communication
Analytics & Reporting
Minimum Qualifications
Compensation
Full time / Permanent
Reporting To: Director, Program Management
Background:
The Greener Homes Program is a new energy efficiency initiative by the Government of Canada, providing financial grants to homeowners for undertaking deep residential retrofits. Greensaver is the Ontario leader in energy conservation programs with over 150 energy efficiency professionals helping families and small businesses achieve environmental energy efficiency for nearly 30 years. If you have a relevant background to manage a program that will leverage Greensaver’s resources, partner with other businesses and provide services to consumers, please read further.
Objective:
The Greener Homes Manager is responsible for ensuring program success by acquiring new business through partnerships and increased participant enrollment, while achieving established program targets and performance indicators.
Focused on developing and continuously improving program delivery efficiencies, the Greener Homes Manager monitors and reports on program delivery, assesses program strengths and identifies areas for improvement.
The successful Greener Homes Manager will have outstanding strategic, organizational and leadership abilities.
Responsibilities Include:
Greener Homes Management
Reporting
Team Leadership
Minimum Qualifications
Compensation
Competitive salary, a performance bonus and full company benefits, including Greensaver Ecobenefits, are available for the right candidate.
Greensaver is looking for additions to our field staff to complete assessments for Commercial, Small Business, and Residential customers across Ontario. If you enjoy meeting people, being active in the community and are interested in the energy conservation industry we would like to meet you.
Job Description:
Employment Status: Full time, Part time
Reporting to: Field Service Team Lead and to Manager, Audits & Quality Assurance
Department Summary: Greensaver’s Energy Assessment Team is responsible for scheduling all evaluations for our energy conservation programs. We are the primary contact for all energy assessment scheduling inquiries, service issues or conflicts. We also provide exceptional customer service and manage the smooth day-to-day deployment of our internal and external advisors. If you’re looking for a career that truly makes a positive difference, both for the environment and the people in our province who need it the most, you will feel right at home here. Working with the Energy Assessments team is a concrete way to be part of something bigger than yourself. You will be safe in the knowledge that your skills are being used to help preserve our beautiful planet and help deserving people at the same time.
Primary Responsibilities:
• Conduct basic energy assessments in residential and commercial buildings following program protocols and standards
• Complete detailed and accurate data collection and measurements and submit accurate and complete reports in a timely manner
• Interact with homeowners, building managers, and tenants, answering questions regarding energy efficiency, conservation programs and other related topics
• Install energy savings measures such as LED light bulbs and other energy savings devices (i.e., power bars, block heater timers, low flow aerators, and pipe wrap, etc.), as applicable to the Conservation Program in which participation has been confirmed
• Adhere to assigned schedules and arrive on location in a timely manner
• Provide a high level of customer care and service
• Other duties as assigned, from time to time, by the Field Service Team Lead and/or the Manager, Audits & Quality Assurance
Minimum Requirements and Qualifications:
• 1 to 2 Years of experience in a customer service role
• B2B experience is preferred Minimum High School Diploma (a post-secondary education will be considered an asset)
• Certified Energy Advisor certificate is an asset (but not required)
• Ability to work independently or as part of a team to engage businesses in funded energy conservation opportunities with minimal supervision
• Professional demeanor Excellent verbal and written communication, highly organized, attention to detail with a positive attitude and interest in the energy and environment sectors
• Excellent problem-solving skills and the ability to manage multiple competing priorities
• Proficient in the use of MS Word, Excel and Web Based Applications with an aptitude to learn internal software and relevant applications
• Multilingual ability is considered an asset Further Requirements and Qualifications Completion of a criminal background check
• Access to a personal vehicle as 35% regional travel is expected
• Willingness to work occasional evenings and weekends Valid Ontario driver’s license, full G required Compensation Competitive salary and full company benefits are available for the right
candidate
You will be the liaison between Greensaver and its growing program participants, customers and stakeholder base, deploying the very best in lead generation, outreach and relationship building. You will have the opportunity to make an impact. This role is sales-focussed; you should be just as comfortable calling on potential participants as you are with strategizing the best community engagements. This is a cross-functional role that often requires liaising between internal teams, working closely with internal and external stakeholders, and reaching out and engaging potential participants. You are primarily responsible for generating leads and driving participant and customer enrollment, as well as deepening community awareness of our programs within our growing stakeholder base. Creativity, drive, and an appetite for success are a must; you should have big ideas about what an ideal engagement and prospecting plan looks like, with the strategies to make it happen.
This role reports to the Director, Business Development.
You will also be working & collaborating with a team of individuals who are passionate about helping others, energy conservation and making a positive impact on the environment.
Primary Responsibilities
Minimum Qualifications
Compensation
Job Type: Full Time, Permanent
Reports To: Manager, Energy Evaluations
Department Summary: Greensaver’s Energy Evaluations team coordinates with our Energy Advisors to ensure that home energy assessments are completed correctly and deployed in the most effective way. We are the first point of contact for advisor queries and are responsible for all advisor hiring and training.
If you’re looking for a career that truly makes a positive difference to the world, you’ll feel right at home here. Working for our Energy Evaluations team will allow you to be part of something bigger than yourself. You will be safe in the knowledge that your skills are being used to help preserve our beautiful planet and help deserving people at the same time.
Objective: The Supervisor is responsible for directing, monitoring, supporting and coaching a team of Project Analysts who provide administrative and technical knowledge to Energy Advisors in the field. This role supports the delivery of group goals, through ensuring program/individual/contractor targets are met daily. Maintaining a positive an effective relationship with Greensaver’s Energy Advisors, both internal and Contractors, is important to ensure that the quality of submitted files is always compliant to a high standard and that assessments are aligned with protocols regarding customers and schedules. The Supervisor is the first point of contact for Advisors regarding inquiries, service issues, technical questions and problems that they encounter.
Primary Responsibilities:
Direction/Monitoring:
• Supervises Energy Evaluations team to ensure tasks are completed efficiently and on time:
o Monitors KPI, program and individual team targets daily.
o Assists in creating process improvements, targets and desktop manual(s) for the team.
o Ensures modifications to targets are updated promptly and team members are realigned/advised on amendments including follow-up implementation monitoring.
o Distributes workload among team members, providing recommendations on team organization.
Technical Support:
• The Supervisor is the knowledge lead for Energy Evaluations team as well as Energy Advisors as it relates to assessment procedures and protocols.
• Oversees, train and assign Project Analyst to shadow Energy Advisors while in the field and perform quality checks on program protocols and Greensaver assessment standards.
• Supports QAS by assisting in performing Level 2 and 3 Audit on all Energy Advisors:
o 1 x Level 2 and 3 (documentation and modelling verification) Audit per advisor per month.
• Assists in the development, implementation and management of an advisor scorecard:
o Assists in the creation of Advisor tracking/scorecard reports to be used for interdepartmental meetings as well as executive meetings and engages in roll-out to stakeholders.
o Confirms identified discrepancies in data collected with QA and Energy Modelling team as required and communicates with Energy Advisors as necessary.
o Communicates with Energy Advisors regarding data collected in field and accuracy based on feedback obtained from the Quality Assurance and Energy Modelling team.
o Assists with project reporting by updating tracking reports (advisor outstanding, problem files as well as invoicing) and manages updates from advisors.
o Provides support to team with regards to advisor comments and issues on site and directs to appropriate departments as required
o Delegates/monitors base case HOT2000 modelling based on advisor provided data and responds to other modelling questions from Energy Advisors or team.
o Monitors team members responsible for assessment uploads of external advisors including those not going directly through GIBS.
Training & Coaching:
• Holds quarterly refresher sessions to maintain quality of advisors within the Greensaver networks together with Manager, Energy Evaluations and Advisor Training Analyst.
• Updates new Energy Advisors’ information into Energy Conservation Hub (ResApp), Skedulo and GIBS.
• Assists Analysts with training of new energy advisors and ensuring that all appropriate documents are signed for inventory.
General:
• Liaises with other departments to provide response on any Advisor related questions (i.e. advisors on site, procedures and program protocols, and energy modelling).
• Attends program management meetings and provide updates to team members to disseminate and implement.
• Proactively provides suggestions for process improvement for internal and external stakeholders as it relates to Energy Evaluations.
• Provides support to Inventory Specialist during inventory audits (quarterly) and as required.
• Involved in the hiring process, vacation monitoring and providing input on individual performance reviews.
• Leads for Customer or Advisor escalation/issue/problem resolution alongside implementing and replying to program management urgencies.
• Test and provides technical feedback for IT related support tools/systems for Energy Advisors.
• Assists in Advisor invoicing, timesheet and expense validation of team members and internal/external advisors as required.
• Other duties as assigned from time to time by the Manager, Energy Evaluations.
Job Type: Full-Time/Permanent
Reporting to: Supervisor, Energy Evaluations and Manager, Energy Evaluations
Primary Responsibilities:
Training
Process Development/ Database Management
Data Management
Minimum Qualifications:
Job Type: Full-time / Permanent: 35 to 40 hours per week
Reporting To: Operations Supervisor
Greensaver Home Energy Services is growing again! We have an immediate need for a Spray Foam Team Lead to join our team.
Here is why our current employees love working in our Insulation division…and why you will too!
What’s in it for you:
Competitive pay with potential increase after only 3 months apprenticing based on performance.
Full company benefits are available for the right candidate:
Primary Responsibilities:
Physical Activity Description:
Physical activities include, but are not limited to:
Minimum Qualifications:
Work Setting:
Residential; Commercial
APPLYGreensaver is proud to be an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
