Greensaver is looking for additions to our field staff to complete assessments for Commercial, Small Business, and Residential customers across Ontario. If you enjoy meeting people, being active in the community and are interested in the energy conservation industry we would like to meet you.
Job Description:
Employment Status: Full time, Part time
Reporting to: Field Service Team Lead and to Manager, Audits & Quality Assurance
Department Summary: Greensaver’s Energy Assessment Team is responsible for scheduling all audits for our energy conservation programs. We are the primary contact for all energy assessment scheduling inquiries, service issues or conflicts. We also provide exceptional customer service and manage the smooth day-to-day deployment of our internal and external advisors. If you’re looking for a career that truly makes a positive difference, both for the environment and the people in our province who need it the most, you will feel right at home here. Working with the Energy Assessments team is a concrete way to be part of something bigger than yourself. You will be safe in the knowledge that your skills are being used to help preserve our beautiful planet and help deserving people at the same time.
Primary Responsibilities:
• Conduct basic energy assessments in residential and commercial buildings following program protocols and standards
• Complete detailed and accurate data collection and measurements and submit accurate and complete reports in a timely manner
• Interact with homeowners, building managers, and tenants, answering questions regarding energy efficiency, conservation programs and other related topics
• Install energy savings measures such as LED light bulbs and other energy savings devices (i.e., power bars, block heater timers, low flow aerators, and pipe wrap, etc.), as applicable to the Conservation Program in which participation has been confirmed
• Adhere to assigned schedules and arrive on location in a timely manner
• Provide a high level of customer care and service
• Other duties as assigned, from time to time, by the Field Service Team Lead and/or the Manager, Audits & Quality Assurance
Minimum Requirements and Qualifications:
• 1 to 2 Years of experience in a customer service role
• B2B experience is preferred Minimum High School Diploma (a post-secondary education will be considered an asset)
• Certified Energy Advisor certificate is an asset (but not required)
• Ability to work independently or as part of a team to engage businesses in funded energy conservation opportunities with minimal supervision
• Professional demeanor Excellent verbal and written communication, highly organized, attention to detail with a positive attitude and interest in the energy and environment sectors
• Excellent problem-solving skills and the ability to manage multiple competing priorities
• Proficient in the use of MS Word, Excel and Web Based Applications with an aptitude to learn internal software and relevant applications
• Multilingual ability is considered an asset Further Requirements and Qualifications Completion of a criminal background check
• Access to a personal vehicle as 35% regional travel is expected
• Willingness to work occasional evenings and weekends Valid Ontario driver’s license, full G required Compensation Competitive salary and full company benefits are available for the right
candidate
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